The Pizzey and Knight Birds of Australia android app is purchased and downloaded from the Google Play Store. Open the Play Store app on your device, tap the account icon top right and check that you are using the correct gmail account, then search for Pizzey and Knight. When you select to Install, you will be asked to either confirm payment on an existing account, or to add account and credit card details for a new account. You can also purchase using Play Store gift cards purchased from retail outlets.

As a courtesy to our customers, we have below a generalised description of purchasing on the Google Play Store. We do not represent the Play Store and you should consult the Play Store help functions for more authoritative detail.

You use your Play Store account to purchase apps and other products from the store, and you personally manage your Play Store account, gmail ID and passwords, credit cards and purchases, and downloads to devices. Your purchase is with the Play Store and the Pizzey and Knight app is simply a product on the store and we have no involvement in nor can we cannot assist you with the purchasing process.

All android apps must be purchased and downloaded directly from the Google Play Store, which is accessed through the Play Store app on your device. The purchaser needs a Play Store account linked to a gmail (or email) ID which must remain on the device to run the app. Once purchased, the purchasing gmail ID cannot be changed or the app purchase transferred to another gmail ID.

Payment can be by credit card or Play Store gift card which can be purchased from major retail outlets. To purchase with a credit card, open the Play Store app, tap the account icon and check that the correct gmail account is listed at the top. Next search for Pizzey and Knight app and click to purchase.

To purchase with a gift card, open the Play Store, tap the menu icon, check the gmail, then scroll down to REDEEM and enter the code on the card. This will add the cash value to your account. Next search for Pizzey and Knight Birds of Australia, and click to purchase.

You can also purchase over the internet by accessing the Play Store via Google Chrome on your PC. Again this requires you to log in using the Play Store gmail ID as used on the device. Log in to the Play Store on your PC, and first check that the required device is linked to the gmail account you are using. Next purchase the Roberts app, and the devices that are linked to your Play Store ID will be listed for download.

Note that you can use Family Sharing to share your app purchases with immediate family. This is arranged on your Play Store account and gives access to all your apps (not just the Roberts app) and also allows purchases on your account unless you specifically block these. We think its a great idea to encourage young children and share your interest with family, but hope that those who would otherwise purchase the app are encouraged to do so.

You can use Family Sharing to share your app purchases with immediate family. This is arranged on your Play Store account and gives access to all your apps (not just the Pizzey and Knight app) and also allows purchases on your account unless you specifically block these. We think its a great idea to encourage young children and share your interest with immediate family, but hope that those who would otherwise purchase the app are encouraged to do so.

Family sharing is arranged on the purchasing Play Store account. Here is a link to the Google Play Store support page.
https://support.google.com/googleplay/answer/7007852?hl=en

It's unfortunately not possible to share purchases between iphone and android. When you purchase an app from either the android Play Store or iPhone App Store you are buying into their online store and operating system, and there is no link between the stores. Your purchases are linked to your Play Store or App Store account and cannot be transferred or linked to the other store.

When you purchase an app from either the android Play Store or iPhone App Store you are buying into their online store and operating system. They are actually competitors in the app market and there is no link between them. Your purchases are linked to your Play Store or App Store account and cannot be transferred to the other store, but you can of course continue to use the app on a device supported by the store you purchased from.

You will find that this applies to all purchased apps and is not specific to the Pizzey and Knight Birds of Australia app.

The Pizzey and Knight android app was purchased on an android device that is supported by the Play Store, and this is a requirement for using the app.

We unfortunately do not currently distribute on the Huawei store, and if we did you would need to repurchase as the app stores are not linked.

The good news is you still own the android app and can continue to use it on a device supported by the Play Store.

The Play Store manages your app purchases and downloads and links them to your purchasing gmail account.

To download the Pizzey and Knight app to a new device,
. open the Play Store app,
. tap the account icon top right and check that you using the purchasing account,
. search for the Pizzey and Knight app and select Install.

If you are requested to purchase then you are not using the original purchasing account.

Please note also that all purchasing and downloading is managed by the App Store. We have no involvement with your account or purchases and do not control access to the Pizzey and Knight app or manage your downloads in any way.

The Pizzey and Knight app needs to be downloaded and installed from the Play Store to set app permissions. Please do not 'transfer-copy' the app from an old device to new. If you have already 'transferred' the app, please uninstall and reinstall from the Play Store.

To uninstall and reinstall,
. Tap and hold the app icon and select Uninstall.
. Use My Files to find and delete the app folder PKBA_data.
. Restart your device.
. Open the Play Store app on your phone and download the Pizzey and Knight app.
. Allow all app permissions on installation.
. Try to keep the app on screen while downloading. If the app is backgrounded, downloading may pause.

The android system requires all apps to have permissions to carry out normal functions, but cannot be specific for every app and so uses very generic descriptions. These can sound alarming but you will find that many well-known apps are already using these permissions.

The following permissions are required for the Pizzey and Knight app to install and function;

. Access your contacts (name and gmail) for registration on our database.
. Access Google Drive to backup your bird lists. A single folder is created for storing the lists, and the backup process deletes the previous lists.
. Access your GPS location while using the app to add co-ordinates to bird sightings, generate location bird lists and show birding sites near you. This data is stored on your device and is not accessed in any way.
. Access the media (illustrations, photos, sounds, distribution maps and texts) which was downloaded with the app.
. Access the sdcard if the data is stored on the sdcard.

If you are having difficulty downloading over wifi, try mobile data as it can sometimes be faster!

The download takes about 30 mins on a good connection, but can take longer depending on internet traffic between the server and your device. Please keep the app open and on screen while downloading.

If the download stalls on the splash screen, please check that you have a good internet connection and that you are registering with the purchasing gmail.

If the download starts but then stops after downloading a number of files, there may be a corrupted file in the download folder. Use My Files to find folder Android/obb/au.com.pkbirds and delete the file in the folder. Restart the app and the download should resume.

If necessary, uninstall and reinstall as follows.
. Tap and hold the app icon and select Uninstall.
. use My Files to find and delete the folder PKBA_data.
. use My Files to find and delete the folder Android/obb/au.com.pkbirds.
Restart your device.
Go back to the Play Store and download the Pizzey and Knight app again.

Recent android updates now require the app to have permission to access the images and photos downloaded with the app, and also to access the data on sdcard. The best way to solve this is to uninstall and reinstall as follows.

. Open My Lists and use "Export to Google Drive" to backup your lists.
. Tap and hold the app icon and select Uninstall.
. Use My Files to find and delete the app folder PKBA_data.
. Restart your device.
. Open the Play Store app on your phone and download the PKBA_data app.
. Allow all app permissions on installation.
. Try to keep the app on screen while downloading. If the app is backgrounded, downloading may pause.

There are some circumstances under which the app may not be working correctly, or stop working altogher. Some are related to Android system updates, and others due to the device memory becoming too full and the data fragmented.

Most problems are best solved by uninstalling and reinstalling. This will however delete your bird lists. If the app is still working try to backup your lists to Google Drive first. If the app is not working, try deleting the sa_birding folder (see below) and try starting the app again and dowloading the data.

I suggest uninstall and reinstall as follows.
. Go to Settings > Apps > Roberts Bird Guide 2 and Uninstall.
. use My Files to find and delete the folder PKBA_data.
. use My Files to find and delete the folder Android/obb/au.com.pkbirds.
Restart your device.
Go back to the Play Store and download the Pizzey and Knight app again.

To backup your bird lists, open the My Lists page > tap the export arrow > select "Export to Google Drive". Use "Import from Google Drive" to restore your bird lists, or download to a second device.

The option to "Export to SDcard" performs a similar function and exports to folder PKBA_data/export/lists.

To automatically backup your lists, tap the gear icon and switch on "Auto List Backup". This will automatically backup your lists to Google Drive on starting the app. Automatic backup cannot be used to sync between devices, except as a source for downloading to a second device.

The list module is designed to make it quick and easy to add and create new lists. You can use your exported lists as a reference and manually enter them into the app.

To create a list quickly and easily:
. First add a new list and set the place name and date in the list settings.
. Use My Location to select a local area list.
. Scroll through the list and tap the tickbox icon to add directly.

All sightings will be added with the place name and date set for the list. To change the details,
. change the list settings for place name and date as you work in a list.
. use the add/edit button on the toolbar to change details for a specific sighting.
. or edit the sighting details afterwards in the My List module.

You have three choices for date:
. The list settings default to the current date and time unless you set a list date.
. To use a specific date for all sightings, switch on "Use List Date", tap to set the date, then SAVE.
. To change the date for a specific sighting, use the add/edit option and save the sighting details.

Use My List as your life list:
Your life list is the first time you see a new bird species. Use My List as your life list and add new lists that "Report to My List". By default only the first/earliest sighting is added to My List.

Add new lists to the My Lists page with the settings below:
"Place" name is not always the same as the list name. eg Kruger Park > Skukuza.
"Date" can be the current date or a set date from the past (Use List Date).
"Add GPS" with current location (live) or select from a map location (fixed).
"Report to My List" is for creating your life list from sub-lists that you add to the My Lists page.
"Allow multiple records" is for recording a list where the same species is seen in different locations or on different dates. Useful for birding trips or site surveys.
"Species Count" reduces multiple records to one species counted for the list.

The Pizzey and Knight iPhone app can export android lists to Google Drive, and these can then be imported to the android app.

Apart from the above, the list module is designed to make it really quick and easy to add and create new lists. You can use your exported lists as a reference and manually enter them into the app.

To create a list quickly and easily:
. First add a new list and set the place name and date in the list settings.
. Use My Location to select a local area list.
. Scroll through the list and tap the tickbox icon to add directly.

All sightings will be added with the place name and date set for the list. To change the details,
. change the list settings for place name and date as you work in a list.
. use the add/edit button on the toolbar to change details for a specific sighting.
. or edit the sighting details afterwards in the My List module.

You have three choices for date:
. The list settings default to the current date and time unless you set a list date.
. To use a specific date for all sightings, switch on "Use List Date", tap to set the date, then SAVE.
. To change the date for a specific sighting, use the add/edit option and save the sighting details.

Use My List as your life list:
Your life list is the first time you see a new bird species. Use My List as your life list and add new lists that "Report to My List". By default only the first/earliest sighting is added to My List.

Add new lists to the My Lists page with the settings below:
"Place" name is not always the same as the list name.
"Date" can be the current date or a set date from the past (Use List Date).
"Add GPS" with current location (live) or select from a map location (fixed).
"Report to My List" is for creating your life list from sub-lists that you add to the My Lists page.
"Allow multiple records" is for recording a list where the same species is seen in different locations or on different dates. Useful for birding trips or site surveys.
"Species Count" reduces multiple records to one species counted for the list.

There is unfortunately no way to import csv files directly to the android app. My suggestion is to use the manual input which is very quick and easy.

Set up your lists with place and date.
Select a local area list using My Location.
Scroll through and tap the star icon to add.
To change sighting details use add/edit while adding, or edit a saved sighting in My Lists.

If you are up for an excel challenge :)

From the PC app, export your lists as individual text files.
Select the export columns as bird number, name, place, date, notes.

In the android app, create your list structure in the My Lists module.
Add a single dummy sighting to each list.
Export the lists to SDcard (or Google Drive).
The lists are found under PKBA_data/exports/lists.
## The exported list structure must be maintained exactly.

Copy the lists to PC.
Edit the PC exports into the appropriate columns of the android lists.
Copy the new lists back to the under PKBA_data/exports/lists
Import the lists from SDcard